1. Data Controller
This notice has been prepared by Türk Bilişim in its capacity as data controller, in accordance with Article 10 of the Turkish Law No. 6698 on the Protection of Personal Data ("KVKK") and the related Communiqué on the Procedures and Principles for Fulfilling the Disclosure Obligation. Türk Bilişim processes your personal data within the framework explained below and in compliance with the applicable legislation.
2. Personal Data Processed
Depending on the nature of our relationship with you, your personal data may be processed in the following categories:
- Identity data: name, surname and similar information identifying you.
- Contact data: e-mail address, telephone number and address details.
- Customer/transaction data: requests and complaint records, information relating to contractual and service processes.
- Transaction security data: IP address, log records, cookie data and technical data regarding your use of our website.
3. Purposes of Processing Personal Data
Your personal data is processed in line with the principles set out in Articles 4, 5 and 6 of the KVKK, for the following purposes:
- Carrying out and improving the software and artificial intelligence services we provide.
- Evaluating and responding to your requests, questions and applications.
- Fulfilling contractual and legal obligations.
- Conducting communication activities and enhancing service quality.
- Ensuring information security and protecting our rights in legal disputes.
4. Legal Grounds for Processing
Your personal data is processed based on the following legal grounds set out in Articles 5 and 6 of the KVKK:
- Being directly related to the establishment or performance of a contract.
- Being mandatory for the data controller to fulfil its legal obligations.
- Being mandatory for the establishment, exercise or protection of a right.
- Being mandatory for the legitimate interests of the data controller, provided that it does not harm your fundamental rights and freedoms.
- Obtaining your explicit consent where none of the above conditions apply.
5. Transfer of Personal Data
In accordance with the conditions set out in Articles 8 and 9 of the KVKK, your personal data may be transferred, limited and proportionate to the relevant purpose, to authorised public institutions and organisations for the fulfilment of legal obligations, and to suppliers and service providers with whom we cooperate to carry out our services. Your data is not shared with third parties without the security measures stipulated by the legislation.
6. Method of Collecting Personal Data
Your personal data is collected through contact and application forms on our website, e-mail, telephone and similar communication channels, by automated or non-automated methods. Technical data may also be obtained via cookies during your visit to our website.
7. Your Rights under Article 11 of the KVKK
Pursuant to Article 11 of the KVKK, by applying to the data controller you may exercise the following rights:
- To learn whether your personal data is being processed.
- To request information if your personal data has been processed.
- To learn the purpose of processing and whether the data is used in accordance with that purpose.
- To know the third parties to whom your personal data is transferred domestically or abroad.
- To request the correction of your personal data if it is processed incompletely or inaccurately.
- To request the deletion or destruction of your personal data within the conditions set out in the KVKK.
- To request that correction, deletion and destruction operations be notified to third parties to whom your data has been transferred.
- To object to a result against you arising from the analysis of your processed data exclusively through automated systems.
- To request compensation for damages in the event that you suffer loss due to the unlawful processing of your personal data.
8. How to Apply
You may submit your requests regarding the rights stated above, together with information verifying your identity, through our contact page or via our e-mail address [email protected]. Your applications will be evaluated and concluded within the periods stipulated in the KVKK and the relevant legislation.
Last updated: June 2026