Technical Maintenance · SLA Assurance

Before a problem grows, we handle it

Your site is monitored 24/7, small issues are fixed before they become major failures, and updates and backups are done regularly, when something goes wrong, someone is always there for you.

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The problem

An unmaintained site fails one day

A site without regular maintenance wears down quietly; a small fault builds up, one day it crashes, and recovery costs far more.

A small issue becomes a big failure

A warning that looks harmless today can, if unnoticed, bring the whole site down tomorrow.

Updates stall, holes pile up

As plugin and system updates are postponed, security holes accumulate and the site is left exposed.

When it breaks, no one to call

When the site crashes or errors at night, there is no one who knows what happened and steps in at once.

Without backups, a site vanishes in a day

Without regular backups, a single mistake can erase years of work and all your content for good.

How it looks

Maintenance runs nonstop in the background

Your site is constantly monitored, an issue is detected the moment it appears, fixed before you notice and then reported to you.

Teknik Bakım & SLA

Sisteminiz izleniyor & bakımda

çözülen talep

SLA yanıt süresi

SİSTEM SAĞLIĞI

Sistem Modülleri

7/24 bakım · SLA garantili

Monitoring

Monitored 24/7, fixed before it grows

Your site is watched around the clock; the moment a slowdown, error or outage appears, it is noticed. The issue is solved while it is still small, before it turns into a major failure that affects your visitors.

24/7 monitoringearly response

Monitored 24/7, fixed before it grows

Assurance

Regular updates, backup checks and SLA

System and plugin updates are done regularly, your backups are taken and actually verified to work. With an SLA, our response and resolution times are guaranteed in writing.

updated & backed upSLA assurance

Regular updates, backup checks and SLA

How it works

Safe in four steps

Set up

We connect your site to monitoring, review its current state and set up your backup routine.

Monitor

The site is watched 24/7; performance, security and availability are tracked continuously.

Maintain

Updates are applied, backups are taken and verified, and emerging issues are resolved quickly.

Report

We send you a clear, regular report of the work done and your site's health status.

What you gain

What does this add to your business?

Continuity

Your site stays up

Because issues are solved before they grow, your site stays open without interruption; your customer never meets a closed page.

Confidence

Backed up day and night

When something goes wrong, you don't wonder who to ask; whenever it happens, someone steps in.

Protection

Your data is backed up and safe

Thanks to backups that are taken and verified regularly, a single error can't wipe out years of work.

SLA

Times guaranteed in writing

Our response and resolution times are committed via SLA; you never have to guess when you'll hear back.

Frequently Asked Questions

Good to know

An SLA is a service agreement in which we commit in writing to how quickly, at the latest, we will respond and intervene when an issue arises; the times rest on a promise, not a guess.

An issue is usually detected by our monitoring before you even notice it; response times are defined in writing according to your SLA level, and we honor them.

Backups are taken regularly, and they aren't just taken, we also check whether they can actually be restored.

Updates are applied in a controlled way first; if something goes wrong, we roll back quickly from a backup, so your site is never left at risk.

We cover different setups, including corporate sites, e-commerce and custom applications; we review your site and define the right maintenance plan together.

Work is planned so it doesn't affect your visitors; when needed it is done during off-peak hours, so your site stays open.

Infrastructure & Support