Before a problem grows, we handle it

An SLA is a service agreement in which we commit in writing to how quickly, at the latest, we will respond and intervene when an issue arises; the times rest on a promise, not a guess.

An issue is usually detected by our monitoring before you even notice it; response times are defined in writing according to your SLA level, and we honor them.

Backups are taken regularly, and they aren't just taken, we also check whether they can actually be restored.

Updates are applied in a controlled way first; if something goes wrong, we roll back quickly from a backup, so your site is never left at risk.

We cover different setups, including corporate sites, e-commerce and custom applications; we review your site and define the right maintenance plan together.

Work is planned so it doesn't affect your visitors; when needed it is done during off-peak hours, so your site stays open.